Outlook 2003 Training

Video Tape Based Training:
VHS tape provides classroom like visual presentation of lectures. Learn new software skills through step-by-step, easy to understand training sessions. In-depth learning through actual case studies - as trainer steps you visually through real-life scenarios, and teaches you how-to effectively use the software.

Multimedia CD-ROM & DVD Based Training:
With CD & DVD based training, the lectures were video taped and then digitized and presented to you in Full Motion Video, Audio, & Graphics. DVDs will run on both a computer DVD Drive and a TV DVD Player.

System Requirements: x86/400 mhz (minimum), CD-ROM Drive (for CDs),
DVD Drive or TV DVD Player (for DVDs), 64 MB RAM, Sound Card. Available Hard Disk Space 200 MB. Windows 98, NT, ME, 2000, XP, Vista, or Apple Mac.

Outlook 2003 Trainer: Diane Poremsky
- Author of Microsoft Press's Outlook books
- Internationally recognized Outlook expert
- Industry Leading IT Trainer
- Microsoft Certified Instructor

Course Outline - Outlook 2003 Training:
Approx. 6 hrs. of training on 3 CDs, DVDs or Videos w/112 Pages of Full Color Study Guides

Outlook 2003 Level 1

Introduction to Outlook

• Starting Outlook
• Getting to Know the Outlook Interface
• Exploring Outlook
• Using the Reading Pane
• Creating New Folders
• Using a Toolbar
• Using Outlook Today
• Using Views

Sending Email

• Composing a New Message
• Formatting a Message
• Replying to & Forwarding Messages
• Redirecting Responses Automatically
• Message Options
• Attachments

Using Address Books

• Adding & Editing a Contact
• Sending a Message from the Address Book
• Creating & Using Distribution Lists
• Importing & Exporting Address Books
• Displaying Contacts in Various Views

Printing in Outlook

• Printing Items in Outlook
• Print Options

Cleaning up Outlook

• Deleting Items
• Recovering Deleted Items

Getting Help

• Getting Help & Online Help

Outlook 2003 Level 2

Using the Calendar

• Setting Up your Work Schedule
• Calendar Views & Display Options
• Additional Display Settings
• Open Other Users’ Folders / Shared Calendars

Planning Meetings & Appts.

• Creating, Editing, & Recurring Appts.
• Setting and Responding to Appts. Reminders
• Creating, Sending and Responding to Meeting Reminders
• Finding an Appointment

Using Tasks

• Creating a Task
• Creating and Responding to a Task Request
• Scheduling Time for A Task
• Setting Task Default Options

Using the Journal

• Creating a Journal Entry
• Creating Automatic Journal Entries
• Editing a Journal Entry
• Working with Journal Entry Views

Using Notes

• Creating & Using Notes
• Configuring & Viewing Notes

Organizing Messages

• Using Organize
• Creating Personal Folders
• Moving & Copying Messages
• Automating Your Mailbox

Toolbars

• Customizing Tool Bars
• Creating a New Tool Button

Customizing Views

• Creating Custom Views
• Using Views

Using Outlook’s Anti-Spam Tools

• Enabling Outlook’s Junk Email

Assigning Delegates

• Delegate Permissions
• Sharing Folders

Outlook 20003 Level 3

Advanced Mail Message Options

• Automatic Spell Checking
• Creating a Signature in Outlook
• Setting the Default Message Font
• Setting the Default Stationary

Finding, Recalling, & Resending Messages

• Finding Mail Messages
• Using Activities Tab
• Search Folders
• Recalling & Resending

Archiving Outlook Data

• Using AutoArchiving
• Retrieving Archived Items
• Disabling AutoArchive
• Setting Archive Properties for Items

Public Folders

• Creating a Public Folder

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